Frequently Asked Questions
Everything you need to know about your journey with Spiritual Society.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. International orders may take 10-21 business days depending on customs processing.
What is your return policy for spiritual tools and crystals?
We offer a 30-day return policy for most unused items in their original packaging. Please note that for energetic integrity, certain items like opened essential oils or used incense cannot be returned.
Are your crystals and stones ethically sourced?
Yes, we prioritize ethical sourcing by working directly with mines and suppliers who ensure fair labor practices and minimize environmental impact during extraction.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my package once it has shipped?
Absolutely. Once your order is processed, you will receive an automated email containing your tracking number and a link to monitor your shipment's progress.
Do you offer gift wrapping or personalized notes?
Yes, you can select the 'Gift Wrap' option at checkout and include a personalized message which we will hand-write on a decorative card for your recipient.